System integrator advances connected workforce strategy
Efficient testing and timely system delivery are critical to maintaining productivity
A system integrator working in complex industrial environments sought to streamline its site acceptance and commissioning processes. With increasing device diversity and evolving customer expectations, the team needed a more efficient way to manage field operations.
The results
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Connect to virtually any device with support for over 4,000 device and communication drivers across industry standards and protocols
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Secure and reliable access to asset parameterization and diagnostics for efficient troubleshooting and configuration
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Automate documentation of plant service and commissioning activities to save time and ensure consistency
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Customize workflows by installing third-party software and remote soft clients on the Windows-based platform
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Work anywhere, anytime with full support for both online and offline commissioning tasks
The challenge
Supporting a wide range of devices, manufacturers and communication protocols made it challenging for technicians to stay proficient and efficient. The use of multiple tools and platforms created unnecessary complexity, increased training demands and introduced the risk of errors during commissioning.
The solution
The system integrator implemented the Field Xpert SMT70B, a rugged all-in-one tablet designed for field service and commissioning.
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