Optimized diagnostics and maintenance: Smart Support Connect
Wastewater treatment plants are testing the CA80 analyzer with cloud-based support platform
The introduction of the new Smart Support Connect service minimizes manual work and reduces the time and cost of operating and maintaining wet-chemical analyzers for customers in wastewater treatment plants. Within this context, Endress+Hauser is working with various companies in the wastewater sector, for example, the Emschergenossenschaft/Lippenverband (EGLV) wastewater management company in Germany and the Municipality of Kincardine in Canada.
Cost and time savings
Transfer of knowledge
Fault-free operation guaranteed
Diagnosing and remedying faults on the analyzer of wastewater treatment plants can be very complex, as many plants are located in rural areas and extensive expertise is often required.
As part of a joint «Water management 4.0» project, Endress+Hauser developed a measuring station for sample filtration comprising a CA80PH orthophosphate analyzer and CAT820 sample preparation system. An edge device was used to connect it to the Endress+Hauser Netilion IIoT platform over the mobile network for remote support.